5 out of 6 candidates who interviewed at Wise received a response at every stage of the process. The industry average is just 40%, meaning most companies leave the majority of candidates without closure.

Why it matters — candidates who receive responses are:

→3× more likely to reapply in future

→More likely to recommend the company to peers

→Less likely to leave negative reviews online

What's driving this — response rate by stage:

★

3.8/5 NPS — above the 3.4 benchmark

3.8 vs 3.4 benchmark

Candidates who complete the Wise hiring process rate it 3.8 out of 5 on average. This places Wise in the top 30% of companies for candidate satisfaction, driven primarily by high communication scores and quick responses.

NPS distribution — how candidates rated the experience:

💬

67% rate communication positively

67% vs 65% industry avg

Two thirds of candidates rate communication at Wise positively, citing clear timelines and helpful updates during the process. This is above the 65% industry benchmark and a meaningful driver of overall candidate satisfaction.

71%

of candidates

Clear timelines

67%

of candidates

Helpful updates

83%

of candidates

Professional tone

Keep doing this — 3 ways to maintain these strengths:

1Continue sending rejection emails within 48 hours — this is your strongest differentiator

2Template your response emails to maintain consistency as hiring scales

3Share your response rate publicly — 83% is a genuine competitive advantage for talent

See where you can improve →